Contact Us
We're here to answer your questions and provide support for all your men's health needs.
Get in Touch
Our customer support team is available Monday through Friday, 9am to 6pm EST. For the most discreet and efficient service, we recommend using our contact form or email.
Address
857 Bogisich ShoalsRhettstad, OR 68652-9706
United States
Registration Number: 38065382
Our Customer Commitment
At VitalMan, we understand that men's health questions can be sensitive. We treat all inquiries with the utmost confidentiality and respect. Our knowledgeable support team is trained to provide helpful, discreet assistance for all your questions.
Send Us a Message
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We respect your privacy. All information provided is kept confidential and will only be used to address your inquiry.
Frequently Asked Questions
How quickly will I receive a response to my inquiry?
We strive to respond to all inquiries within 24 business hours. For urgent matters, please call our customer service line during business hours for immediate assistance.
How can I track my order?
You should receive a tracking number via email once your order ships. You can also check your order status by emailing orders@vitalman.com with your order number or by calling our customer service team.
Do you offer discreet shipping?
Yes, all VitalMan products are shipped in plain, unmarked packaging with no indication of the contents. The shipping label will show "VM Health" as the sender, not "VitalMan" or any reference to male enhancement products.
Can I speak with a healthcare professional about your products?
Yes, we have healthcare professionals on our team who can address specific questions about our products and their ingredients. Please note that they cannot provide medical advice or diagnose conditions. For personalized medical advice, we always recommend consulting with your healthcare provider.
How do I request a refund?
To initiate a refund, please email returns@vitalman.com with your order number and reason for return. We offer a 30-day satisfaction guarantee on all products. Please refer to our Refund Policy for complete details.